Completed -
The scheduled maintenance has been completed.
Jul 19, 20:00 SAST
Verifying -
Verification is currently underway for the maintenance items.
Jul 19, 17:37 SAST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 19, 17:00 SAST
Scheduled -
Dear Valued Client,
We hope this message finds you well. Following the commencement of the scheduled maintenance, our server engineers conducted routine checks to assess the overall system's health. During these checks, it was discovered that two components had degraded and required replacements.
We are pleased to inform you that the required components have been acquired. The maintenance has been rescheduled as follows:
Maintenance Details:
- Affected Hypervisor: lnxvm-jhb153.webr.net.za
- New Date and Time: Friday, 19 July 2024 at 17:00 SAST
- Expected Impact: Approximately 150 minutes of downtime.
Important Notice:
Our Network Operations Center (NOC) Engineers will be performing maintenance on the assigned hypervisor, which necessitates powering down your VPS server. Please be aware that during this maintenance period, iveCloud will not be responsible for any loss of data. We strongly advise you to take the necessary precautions to protect your data.
Action Required by You:
- OS Updates: Install all latest required operating system updates.
- Data Backup: Ensure you have a full backup of your VPS server content prior to the maintenance.
- Server Reboot: After updating, please reboot your server once to confirm everything is in working order before the maintenance date.
We understand the inconvenience that any downtime can cause and are committed to completing this necessary maintenance as swiftly and efficiently as possible. This process is vital for enhancing the performance and reliability of our hosting platform.
We apologize for any inconvenience this may have caused and appreciate your understanding and patience.
Should you have any questions or need further assistance, please do not hesitate to contact our support team.
Thank you for your continued trust in our services.
Jul 15, 14:07 SAST