Samrand, Johannesburg Data Centre Scheduled Maintenance
Scheduled Maintenance Report for iveCloud
Completed
The scheduled maintenance has been completed.
Posted Jan 30, 2024 - 17:29 SAST
Verifying
Verification is currently underway for the maintenance items.
Posted Jan 30, 2024 - 17:20 SAST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 30, 2024 - 16:00 SAST
Scheduled
Dear Valued Client,

We are committed to providing the highest quality of service and ensuring the continuous improvement of our hosting platform. As part of these ongoing efforts, we need to inform you of an upcoming scheduled maintenance that will affect your services.

Maintenance Details:

Affected Hypervisor: lnxvm-jhb153.webr.net.za
Date and Time: Tuesday, 30 January 2024 at 16:00 SAST
Expected Impact: Approximately 150 minutes of downtime.

Important Notice:

Our Network Operations Center (NOC) Engineers will be performing maintenance on the assigned hypervisor, which necessitates powering down your VPS server. Please be aware that during this maintenance period, iveCloud will not be responsible for any loss of data. We strongly advise you to take the necessary precautions to protect your data.

Action Required by You:

- OS Updates: Install all latest required operating system updates.
- Data Backup: Ensure you have a full backup of your VPS server content prior to the maintenance.
- Server Reboot: After updating, please reboot your server once to confirm everything is in working order before the maintenance date.

We understand the inconvenience that any downtime can cause and are committed to completing this necessary maintenance as swiftly and efficiently as possible. This process is vital for enhancing the performance and reliability of our hosting platform.

We appreciate your understanding and cooperation. Should you have any questions or need further assistance, please do not hesitate to contact our support team.

Thank you for your continued trust in our services.
Posted Jan 26, 2024 - 15:36 SAST
This scheduled maintenance affected: VPS Servers (Johannesburg, South Africa Servers).