Scheduled Network Upgrade at Cape Town Data Centre
Scheduled Maintenance Report for iveCloud
Completed
The scheduled maintenance has been completed.
Posted Aug 25, 2023 - 03:00 SAST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Aug 24, 2023 - 21:02 SAST
Scheduled
Important upcoming maintenance activity that may impact your VPS server's network connectivity.

Background:
Our Data Centre partner in Cape Town has informed us of their ongoing project to replace network switches. This upgrade, as conveyed by the Data Centre, is aimed at enhancing the flexibility and capacity of their network infrastructure, ensuring that they can cater to growing demands and maintain high standards of service.

Maintenance Details:

- Date: Thursday, 24 August 2023
- Time: 21:00 - 03:00 (360 minutes)
- Impact: While the maintenance window is set for 360 minutes, the actual network downtime, as communicated by the Data Centre, is anticipated to be only a few seconds. However, during this brief period, your VPS server may experience a temporary loss of network connectivity.

Recommended Action:
Given the potential for a brief network interruption, we advise against running any scheduled backups or critical tasks during this maintenance window. This precaution will help prevent any potential data inconsistencies or disruptions.

Stay Informed:
We understand the importance of transparency and timely communication. To stay updated on this maintenance progress and any future maintenance or issues affecting our network or service delivery, please visit our status page: https://ivecloud.statuspage.io/.

We appreciate your understanding and patience as this essential upgrade is undertaken by the Data Centre. Our team is committed to relaying information promptly and ensuring minimal impact on your operations.

Should you have any questions or require further clarification, please do not hesitate to reach out to our support team.

Thank you for your continued trust and partnership.
Posted Aug 18, 2023 - 09:12 SAST
This scheduled maintenance affected: VPS Servers (Cape Town, South Africa Servers).