We are continuing to monitor for any further issues.
Posted Feb 04, 2024 - 08:30 SAST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 04, 2024 - 08:23 SAST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 04, 2024 - 08:23 SAST
Update
We are continuing to investigate this issue.
Posted Feb 04, 2024 - 03:47 SAST
Investigating
Dear Valued Clients,
I hope this message finds you well. We are writing to inform you of a current connectivity issue affecting our DirectAdmin Reseller Platforms. Please know that this matter has come to our attention and our team is actively investigating to determine the cause and implement a resolution as quickly as possible.
We understand the critical nature of this issue and its potential impact on your business operations. Rest assured, our top priority is to restore normal service functionality and minimize any inconvenience this may cause. Our technical team is working diligently to address the problem and ensure the reliability of our services.
We appreciate your patience and understanding as we navigate through this challenge. Our commitment to providing you with transparent communication remains strong, and we will keep you updated with any progress, including an estimated time of resolution, as information becomes available.
iveCloud NOC
Posted Feb 04, 2024 - 00:38 SAST
This incident affected: Reseller Web Hosting (DirectAdmin Reseller Hosting).